Archive for the ‘Collaboration’ Category

Community of practice paper featured in Insightory

Posted by  Shawn Callahan —February 7, 2009
Filed in Collaboration, News

Just to let you know that my paper on tacit knowledge and communities of practice has been featured on insightory.com.

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Assessing the health of a community of practice using net promoter score

Posted by  Shawn Callahan —February 3, 2009
Filed in Collaboration

It’s a simple idea: if you have more promoters than detractors you can expect your business to thrive. This is the basis of the Net Promoter Score, a metric to give you a sense of how well your business is going. When I first learnt about this single-question metric I was sceptical but then I […]

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Use stories to communicate the value of collaboration

Posted by  Mark Schenk —January 29, 2009
Filed in Business storytelling, Collaboration

In the previous two posts (Shawn’s on his forthcoming presentation and Chandni’s about collaboration between Google and P&G) have used specific examples to illustrate how collaborative practices can add value to an organisation. In many cases, the value of collaboration is difficult to articulate using numbers. We (not surprisingly I guess) strongly advocate that organisations […]

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I’m giving a talk on collaboration and your invited

Posted by  Shawn Callahan —January 23, 2009
Filed in Collaboration, News

For years software vendors and consulting firms have been developing SAP software components for NSW government agencies and on-selling the same software to numerous other NSW government agencies. These practices are only possible in an environment where the government agencies do not collaborate. In 2008 these agencies got together to share how they were using […]

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Profiting from Collaboration

Posted by  chandni —January 21, 2009
Filed in Anecdotes, Collaboration

Google and P&G are both known for their innovation capabilities and strict internal policy. Driven by market forces, they made an exception. They swapped about two-dozen staffers who spent weeks dipping into each other’s staff training programs and sitting in on meetings where business plans get hammered out. This is terrific example of purposeful collaboration […]

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Getting communities of practice going

Posted by  Mark Schenk —January 19, 2009
Filed in Collaboration

In the latter half of 2008, we worked with a number of companies to establish communities of practice. In training the people with key roles in the communities (such as the coordinator, core team members and those with support roles outside the communities) a common question arose…”what do we do first?” Of course the answer […]

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Group rewards result in higher performance

Posted by  Shawn Callahan —January 8, 2009
Filed in Anecdotes, Collaboration

When I was at IBM leading the software services group in Melbourne I suggested in one of our leadership meetings that we should introduce a set of group-based incentives. I was howled down and accused of being a communist. I’m not kidding. While I know fact, data and rationale alone cannot persuade someone to change […]

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Trends that will affect enterprise collaboration

Posted by  Shawn Callahan —January 7, 2009
Filed in Collaboration

The beginning of the year is a good time to take stock of where things are going and try and get a handle on the macro trends affecting our work. For me that means enterprise collaboration in all its forms. Here are six major trends that will encourage leaders to take action and help their […]

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Banning Facebook and the like from corporations

Posted by  Shawn Callahan —December 17, 2008
Filed in Collaboration

On January 16, 1920 the National Prohibition Act came into effect in the United States and all intoxicating liquor was banned, and so began the black market in alcohol. Even before the ban was set in place I’m sure racketeers had plans to take drinking underground and at the same time any chance of the […]

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What is twitter? And in support of transparent gossip

Posted by  Shawn Callahan —December 15, 2008
Filed in Collaboration

If you haven’t discovered Twitter yet, here’s a good introduction from the Common Craft show. I’ve just started using Tweetdeck to keep track of the Twitterers I’m following. So far it looks great. A few thoughts on Twitter. It’s a mistake to think Twitter is only for reporting the minute detail of one’s life, which […]

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