Archive for the ‘Communication’ Category

The problem with ‘motivational speakers’

Posted by  Shawn Callahan —June 20, 2011
Filed in Communication, Employee Engagement

So called ‘motivational speakers’ don’t motivate people to change behaviour. Throughout my career I have been involved in organising, planning and developing a huge number of away days, events, conferences and the like. When you start working on ideas for the agenda, more often than not someone will suggest getting a ‘motivational speaker’ along. This […]

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Provide your example before your reasons—introducing PERP

Posted by  Shawn Callahan —May 13, 2011
Filed in Communication

I want to expand a little on Mark’s post and on the communication structure we’re proposing. I hope you don’t mind, but let me start with how the idea emerged. My first real job back in the 1980s was to work for Oracle Systems, the database company. One day my manager asked me to give […]

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Storytelling to make messages stick

Posted by  Mark Schenk —May 13, 2011
Filed in Business storytelling, Communication

I’m reading an advance copy of Andrew O’Keeffe’s new book ‘Hardwired Humans: Successful Leadership Using Human Instincts’. I am looking forward to meeting Dr Jane Goodall when she launches the book on June 6. One of the human instincts, ‘emotion before reason’ tells us that emotions play a huge role in our decision making. We […]

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The essentials of business storytelling – slide share

Posted by  Shawn Callahan —April 17, 2011
Filed in Business storytelling, Communication

The Essentials of Business Storytelling View more presentations from Shawn Callahan

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Listening – Motivation or Ability?

Posted by  Kevin Bishop —April 15, 2011
Filed in Communication, Employee Engagement

Is really listening to someone about your listening abilities, or is it about your motivation to listen? Is it about the ‘skills’ of listening or is it the desire to want to listen that makes the difference? I have been running a series of workshops lately where we do a very simple listening exercise that […]

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Using Concrete and Specific Examples

Posted by  Kevin Bishop —March 9, 2011
Filed in Business storytelling, Communication, Strategy

One of the basic requirements for any form of successful communication is the listener understands what’s being said. However we often face the challenge when trying to get our message understood of the “curse of knowledge“. Once we know something, we find it hard to imagine what it was like not to know it. Our […]

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Using Stories to Make Better Coffee

Posted by  Kevin Bishop —January 17, 2011
Filed in Communication, Fun

I had a throughly enjoyable afternoon on Saturday learning not only how to make great coffee, but being surrounded by stories. The course was a present from my wife for Christmas and took place at the Home Barista Institute, just round the corner from the Anecdote office here in Melbourne. The course was delivered by […]

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The Uncanny Valley of Business Storytelling

Posted by  Shawn Callahan —January 4, 2011
Filed in Business storytelling, Communication

Why do some business storytelling efforts fail spectacularly? I hear sponsors of some of these failed attempts (they’re brave enough to call us in after their bad experience) saying, “storytelling just didn’t suit our culture” or “we just didn’t click with the person we brought in to help us.” I suspect these are merely superficial […]

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Thanks is good business

Posted by  Shawn Callahan —October 11, 2010
Filed in Communication, Employee Engagement

When we collect stories in companies one of the most common anecdotes is the one about the boss who fails to recognise their staff’s work. People want to be thanked, appreciated, recognised regardless of their level in the organisation or their level of skill or expertise. Dan Ariely conducted a simple experiment described in his […]

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How do you organise your stories?

Posted by  Shawn Callahan —August 17, 2010
Filed in Business storytelling, Communication

I didn’t realise it at the time but when we started this blog back in 2004 we were creating a type of story bank where we could go back and retrieve great stories to tell. Recently we have made this more accessible with Story Finder. We have an even more sophisticated system we use internally […]

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